PRIVACY POLICY 

(last updated 3/04/2024)

Blacklisted Investigations (“We,” “our,” or “us”) are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Blacklisted Investigations. 

This Privacy Policy applies to our website, https://www.blacklistedinvestigations.co.nz/ , and its associated subdomains. By accessing or using our Website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this privacy policy and our Terms of Service.

What Information Do We Collect?

We collect Information from you when you visit our service, register, subscribe to our newsletter, respond to a survey or fill out a form. Data is collected from both information you provide us, and automatically as you access our Website.  Information such as the following:

• Name/Username

• Contact Numbers

• Email Addresses

• Mailing Addresses

• Business Information (name, contact ect)

How do we use your Information?

We primarily use personal data to deliver our services to you and your staff in the most accurate way possible. We also use this data to:

• Communicate with you - to inform you of significant product or service changes or promote new services.

• Market to you - to inform you of our own service offerings or of any promotions we may be running. 

• To personalize your experience - your information helps us better respond to your individual needs including customer service/support requests and quotes.

• Anonymously report on your behavior - to generate anonymous reports of user behavior across our websites and services, to improve our service and website offerings.

We undertake to only communicate with the users of our website where their access to our services puts them in a position of that communication being meaningful. Users also have the option to opt out or unsubscribe from these types of services.

Third Party Customer Information

We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in our services – we receive information automatically from a third party that provides automated fraud detection services to websites. We also occasionally will collect information that is made public via social media, directories, business registers ect…

We will only share your data with trusted third parties where that sharing is required to deliver ongoing and reliable services to our users, or to provide relevant marketing material to those users. Your Data also may be shared to Regulators, Law enforcement bodies, Government Agencies, courts or other third parties where it is necessary to our compliance with the applicable laws or legislations. Where possible, we will notify you if that has occurred. 

Blacklisted Investigations is committed to meeting the standards for Privacy protections outlines in the New Zealand Privacy Act 2020 and the Information Privacy Principles (IPP)

How Do we Keep your Information Safe?

We take precautions to protect the security of your information. We have Physical and electronic procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor Security systems are foolproof, including in-built encryption systems. Therefore, while we use reasonable efforts to protect your personal information, Blacklisted Investigations cannot guarantee its absolute security and cannot be help liable or accountable for any data breaches that may occur. 

Children’s Data Collection

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13, we will take steps to remove that information from our servers. 

What Are My Data Rights?

If you believe your that someone has provided your personal information to us via our website or services you can contact us to have your information removed from our system. While your information will be removed from our database, historical information and cookies will be retained. 

Could My Information be Transferred To Other Countries? 

We are Located in New Zealand. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to third parties located outside of New Zealand. When this happens, the service provided from the third party will be generally be an automated service, as our regular service providers are also based in New Zealand. It is important to note however, the data may be sent to countries that may not have laws of general applicability regulating the use and transfer of such data. Blacklisted Investigations follows the New Zealand Privacy Act 2020 and the Information Privacy Principles (IPP)